FAQs
Frequently Asked Questions
Quick answers to the most common questions about our products, orders and more 💬
📦 Shipping, Returns & Delivery Info
All delivery options, processing times, and returns info are listed here. We recommend reading this before placing your order.
❌ Cancelling an Order
All sales are final. If you made a mistake or need to cancel, contact us within 24 hours and we’ll try our best to help.
🧵 Custom Orders
We sometimes accept custom orders depending on materials and availability. If you'd like to request one, please reach out with your idea and we’ll let you know if we can make it happen.
👜 Do the bags fit a phone?
These are sculptural statement bags — designed to turn heads, not hold everything. Most of them won’t fit standard phones like iPhones.
💎 How do I care for my bag?
Treat your bag like art. Each piece is handmade and fragile. Avoid overfilling or rough handling, and store it somewhere safe when not in use.
