FAQ

Frequently Asked Questions

Yes, we ship worldwide with tracked delivery services. Shipping costs are calculated at checkout based on your region. You can also view rates under our Shipping Policy.
Each bag is handmade, our current processing time for all orders is 5-10 business days excluding bank holidays.
We occasionally accept custom orders depending on materials and availability. If you have something in mind, reach out to us and we’ll let you know if it’s possible.
 
Our bags are statement pieces, they are not designed to carry everything. Most styles will not fit a standard phone like an iPhone.
Treat your bag like art. Each one is handmade and delicate. Avoid overfilling or rough handling, and store it safely when not in use.
Each product page includes the exact dimensions for that style. Please check before ordering.